Statements & Billing Customers
One of the most important functions of a business that maintains its own receivables is billing customers. The application is designed to be flexible allowing preferences to be set at the customer level. For companies who are new to the software, please read the Getting Started section first.
This section discusses things to consider regarding the billing process and receivables procedures before going live or when adding new customers to the database.
Statement Delivery and Processing
This topic explains how and when statements are created as well as options for delivering statements to your customers.
Customer Settings & Billing Preferences
Most of the settings that affect the format of statements are set at the customer level. This section discusses settings that affect statements as well as differences between the different account types and billing levels with regard to statements but also receivables in general.
Read this section to see visual examples of statements and comparisons between the different options available. This topic breaks down the statement and optional pages explaining the variations that are available.
Discounts
This topic discusses how statement discounts work with the software.
Finance Charges
This section provides an overview of how finance (aka. service) charges are assessed.
Examples
This sub chapter provides visual examples of the various statement formats.