What's New: Rapid Entry and Single Sign-On

Remote Client Custom Pairing provides automated Remote Client packaging and automates application version registration for your stations. This prepares you for Rapid Entry/Single Sign-On, a new, streamlined way for hosted RockSolid MAX users to sign in to the application.

Using Rapid Entry/Single Sign-On, you double-click the ECI icon on your desktop, enter your log in credentials, and click Sign On to log in. It is quick and secure. No more entering two sets of credentials!

This process replaces the workstation’s RDP shortcut on the desktop with a new ECI Sign-In icon, which is turned on one branch at a time. Each station must have a default branch setting, and the Rapid Entry settings must be enabled for that branch. Users must have the Remote Client icon enabled.

When your team has completed the Custom Pairing settings for all the workstations in a branch and you want to test Rapid Entry/Single Sign-On, work with your Implementation and Support team to ensure all of the infrastructure is in place so you are ready for testing. See Using the Rapid Entry/Single Sign-On Process to learn more. You can review the Rapid Entry/SSO FAQs there too.

Validating the Rapid Entry/Sign-On Process

Before you move on, check with the other users in the same branch and check the following for each user:

• The Rapid Entry / Single Sign On process completes successfully.

• Check to see that the Download Manager delivers the correct Remote Client version.

• Confirm that the local application launches and authenticates the user without a second prompt.

This validation step typically takes less than one business day with ECI's assistance. When this is working for all of the users in the first branch, you are ready to expand this to the other branches.