Print_Rent-to-Own
The "Print" tab (ALT-P) sets print processing parameters. Printing is optional and not tied to updating, so even if a document isn't printed (or saved as a file), the software will still create a document that can be printed or viewed at a later time. The document created by Customer Order processing is a PS Customer Orders document.
Print Options
Users may specify either one or two printers. Printers may be configured to print multiple copies, use particular trays, or print in a specific format. These software settings are used when printing to the selected device and using the Printer Default format. Printing parameters are determined by the printer's device settings (under the Maintenance application, choose Database and Devices to view or modify printer defaults).
For either printer, there are some settings the user can control from the Print tab, such as Customer Bill and Contract. These can be set the same or differently for each of the two (2) printers.
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This check box controls whether an order document is to be printed or not. It will default to a "checked" state except in the following situation: If the option (parameter) "Print Order on Delivery" has been set for your application, the "Print Document" check box will only be checked in cases where delivery has been indicated. All other orders (such as "customer pickup") won't default to print. This option can currently only be set by support personnel and is only done upon request. |
Saving a File
Print jobs can be saved as a file locally (on a user's PC) instead or in addition to printing. To do so, select a location for saving the file using the 
button next to the Save in input box. Give the file a name. It is not necessary to assign a file extension (suffix) to the file, an appropriate extension will be added. Changing a file's extension may cause it to no longer be accessible. Files are saved in a PDF format by default.
Using a DYMO Printer
If the station has a DYMO® LabelWriter® 550 Turbo printer installed, you can print barcoded labels for attachment to external documents. Labels are printed using the document number of the transaction being processed. You can attach the label to outside documents so that you can scan them in the Document viewer to bring up the associated document later. Currently, labels may be printed for the following Point of Sale transactions: Sales, Orders, Quotes, and Open Tickets. You can also print labels when you process Purchase Orders, Inventory Receipts, and Payables Billing. You can use the Documents form to print a barcode label for most documents. If you want or need to print labels for a document type that does not currently support it, please contact us to request a code change.
When you have configured a label printer for the user's station (Maintenance > Database > Devices), the process form's Print (ALT-P) tab displays two additional fields relevant to label printing. If you enable (check) the Print Identifier box and enter a quantity of labels in the # Labels field, the attached DYMO printer will print barcode labels for this purpose. A default number of labels may be set for each supported document type under the Documents tab in the Parameters database (Maintenance > Database > Parameters).
If a DYMO label printer has been installed and set up properly, there is no need to specify the DYMO printer as either the 1st or 2nd printer. In this case, the application is aware that a label printer has been set up for your station.
Document labels include a barcode as well as the document identifier (printed below):
Sample Document Label
DYMO and LabelWriter are registered trademarks of Newell Rubbermaid, Inc.
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Solving Printing Problems If a device isn't accessible or valid for some reason, a printing error may occur. In almost all cases, the transaction will still update and the document can be re-printed later. If printing fails, it's best to resolve the printing issue whenever possible; otherwise, try re-printing the document at another printer or from another station until the print problem can be resolved. Most printing problems are not covered under your support plan and must be resolved independently. |
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