Finding What You Need in Help

The Help System is a great resource for the information you need to learn about the RockSolid MAX application. We have added tools to make it easier for you to find what you are looking for so you can get your work done quickly and efficiently. At the top of the form is a Search field, which you can use to enter information you are looking for.

When you enter one word, such as Inventory, the application looks through all the topics and displays a list of the ones that contain the word you search for.

Hmmm... that is a lot of topics to go through.

When you enter two or more words, the Help System looks through all the topics to find the topics that include those words you enter, in this case the word Spruce and the word eCommerce.

Better... but if you are really only interested in topics that are specifically related to Spruce eCommerce, you can use quotes to narrow down your results:

Well, that is great, but what if you want to find the setup instructions for Spruce eCommerce? Try this:

Ok, we will work on doing a better job of breaking these topics out so you can find what you are looking for with fewer results. But these tools can help you narrow down the topics that contain the information you need quicker.

But, what if you need to find a particular form (screen) in the application? We recommend you use the Global Find instructions below. If you are searching for a specific parameter, try these Parameter Search instructions.

Finding a Form Using Global Find

When you know you have used a feature before and you know what it is called, but you cannot remember where it is, you can use the Global Find feature to find it.

To use the Global Find feature:

1. Wherever you are in the application, hold down the Ctrl key and press F at the same time. <Ctrl F>. When you do a box displays.

Global Find Options

To ensure that the Find box closes when you choose a form from the list, leave the Close this window on selection box checked. If you are not sure you are choosing the right form, uncheck this box to return to it quickly.

2. To narrow down your search, in the Search box, type the words that describe the form you are looking for. As you do you see a list of forms that may contain that feature.

Global Find Boxes with Entries

3. When you find the form you want to open, do one of the following:

• Press the key combination that is specified for the form such as <Ctrl 0>, <Ctrl 1>

• Click the name of the form in the list

Finding Parameter Settings

The Parameter Settings have a big impact on the features you have access to and how the application runs. It is easy to lose track of the settings there because there are so many of them. To help with that, we have added a Parameter Settings Search feature. You must have system admin permissions to review the Parameter Settings to use this feature. Not all settings can be changed.

To search for a parameter setting in the application:

1. From the Main Menu, choose Maintenance > Database > Parameters. The Parameter Settings form displays.

Parameter Settings > Search Field Highlighted

2. In the Search field, enter the name of the feature you are looking for and click Search or press Enter. The results display and the application shows the field you requested.

Parameter Search with Entry and Results

3. When you enter a search that has more than one result, the application displays the first option, and provides instructions for seeing the others. Choose F1 to go to the next matching parameter or <Shift F1> to return to the previous matching parameter setting.

Parameter Search with Four Results - #1

Parameter Search with Four Results - #2, #3, #4