Clover Overview

United Kingdom customers can process payments using the Clover Flex and Mini devices, which we have integrated using the Clover API in the application. Using these Clover devices, you can process sales, void sales, make payment refunds, and make manual refunds with the support of the application. Clover Mini devices support chip-based cards and magnetic stripe cards. Clover Flex device’s support chip-based cards, magnetic stripe cards, contactless cards, and NFC-enabled phones. After you have signed up with ECI for the Clover integration, you have set up your Clover Merchant Account, and received your Clover devices, you are ready to start. The application supports both Clover devices, both for on-premises and in hosted environments, with Wi-Fi or ethernet connections.

Overview of the Clover Setup Process

Some of the Clover setup you need to complete on your own, such as the setup of your Clover Merchant Account and powering up your Clover devices. This section will walk you through:

• Connecting the Clover Device to the Network
  Provides instructions for connecting the Clover device(s) to your location’s wired or Wi-Fi network.

• Setting up the Payment app
  Provides instructions that connect your system to the Clover payment application through which you manage your payments.

• Installing Clover Device Certificates
  Provides instructions for setting up your Clover Device Certificates on the computer that is attached to your Clover devices.

• Pairing the Clover Device (with ECI Implementation or Support)
  When configuring and pairing individual devices with the applications that support them, provide the following information to the ECI team supporting you:
  - Credit cards you take
  - The threshold amount you require for credit card signatures
  - Station IDs to be paired with each device and the IP address of the device to which the ID will be paired
  - Time out time you prefer (how long do you want the application to wait to decide to end the transaction)
  - Whether you permit customers to get cash back (known as cash out in some regions)
  

• Setting up the Cash Back Feature
  If your company allows customers using Debit cards to get cash back / cash out, there are some additional steps to complete that setup. This is not required.

When you have completed these steps, the Implementation or Support team can work with you to complete the configuration and device pairing process. After these steps are complete, your team can complete transactions using Clover devices.

For more information about using the Clover device at the Point of Sale, see Clover Use at Point of Sale.